FAQ
Frequently asked questions
Clear answers about our MT4 and MT5 administration services.
Answers about MetaTrader administration services: scope, platforms, bridges, risk, security, 24/7 support, uptime targets, access, pricing and how to start.
General
What does MetaTraderAdmin do?
We provide MT4 and MT5 administration: server setup, turnkey broker setup, liquidity and bridge integration, risk management, security, 24/7 support, plugin management and migration.
Who are your clients?
Forex and CFD brokers, prop trading firms, white label providers, hedge funds and fintech companies in more than 50 countries.
Do you support both MT4 and MT5?
Yes, both platforms, including brokers running them side by side.
Do you provide MetaTrader licences?
No. Licences come from MetaQuotes or your white label provider. We administer the platform you are licensed to run.
Services
Can you set up a broker platform from scratch?
Yes. Our turnkey broker setup covers the platform, liquidity, risk settings, CRM and payment integration. See Turnkey Broker Setup.
Which bridges do you work with?
OneZero, PrimeXM, Gold-i, Centroid and LP-provided gateways.
Do you configure A-Book and B-Book?
Yes, including hybrid routing, exposure monitoring and margin settings.
Can you develop custom plugins?
Yes. We install third-party plugins and develop custom ones when needed.
Do you help with MT4 to MT5 migration?
Yes, from assessment and mapping to client migration and decommissioning MT4.
Support & security
Is support really 24/7?
Yes. Monitoring and emergency response run around the clock; service levels are defined in your support agreement.
What uptime do you aim for?
We design and operate for a 99.9% uptime target. Contractual levels are agreed per client.
How do you protect our servers?
Hardening, least-privilege access, IP whitelisting, tested backups, DDoS protection and monitoring. See Security.
Will you need access to our servers?
Yes, with accounts and permissions you control. We follow least-privilege principles and document all access.
Working with us
How much does it cost?
Every quote is tailored to your platform and scope. Book a free consultation to receive one.
How do we start?
Contact us by email, WhatsApp or Telegram, or use the form. We start with a free consultation.
Do you offer a dedicated administrator?
Yes. See our sister site MetaTrader Administrator for dedicated and outsourced administrator options.
Ready to strengthen your MetaTrader infrastructure?
Schedule a free consultation with our team. We will review your MT4/MT5 set-up and tell you exactly what we would improve.